Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Swiftcap Montalux collects and securely stores data essential to your trading on our trading platform. How we collect, use, and safeguard this information is detailed in the Privacy Policy below.

Our policy follows these guiding principles:

• To ensure full transparency about how we collect and store your personal data:

Our goal is to ensure you clearly understand how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and processes for handling information on this official website. Our policy sets out the specific methods we use, explaining how it works and providing transparent, practical information about how your data is used. You are in control.

We will promptly share relevant information whenever we determine you should be informed. Transparency is our priority.

Our experienced team is available to answer any questions about our processes, including how they work and our responsibilities under Bangladesh law. You can reach us at info@swiftcap-montalux.com

• We do not use personal data for any purpose other than as described in our Privacy Policy.

We may process personal data to operate the Swiftcap Montalux services and to connect trader-members with third-party trading platforms. We may also use it to maintain and improve our official website’s functions and services, protect our rights, and comply with regulatory and other legal obligations. In addition, we may process data as needed to perform administrative tasks and other business functions related to the Services we provide to you, the client.

To deliver services tailored to your preferences and needs, Swiftcap Montalux uses personal data.

• To use the essential tools that help safeguard your personal data and uphold your rights:

You can contact us at any time to access your personal data. On request, we can update or delete it, and we can also facilitate transferring your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Keep your personal data secure:

We use bank‑grade security measures and follow industry best practices. While no system can offer a 100% guarantee, we are committed to continuously upgrading our systems and reinforcing the safeguards already in place to maintain the highest possible level of security.

We maintain a comprehensive Privacy Policy and top-tier security systems.

1. The Scope?

This policy sets out the procedures we follow for collecting, processing, and sharing personal data relating to natural persons.

These policy terms apply to all natural persons who are identified or identifiable. This includes any natural person who can be identified, or has already been identified, based on data entrusted to us or data we can access and/or combine.

As set out in the Privacy Policy, data processing specifically means the storage, management, and organisation of personal data.

We neither collect nor seek to collect any data about individuals under 18 years of age. Individuals under 18 are not permitted to use our platform or official website for any reason. If we identify a user or any information related to a person under 18, we will delete that information immediately.

2. What personal data do we collect and store?

When you register with us on our official website, we collect the personal information necessary to enable your use of our services. Where required, we may also request additional details to verify ownership of your account. To maintain and improve service quality, we collect and analyse data about how you use our platform and services provided by our third-party partners.

3. You are under no obligation to share your personal data with the company at any time.

Although you are not obliged to provide your data to us, declining to share certain information may limit the services we can offer and may restrict your use of our platform.

4. What personal information do we collect? When you visit our official website, we may collect the following personal information:

We do not collect information that can personally identify you. We do record your specific account activity, the IP address used, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language setting associated with your account.

Regarding personal data, we collect and retain only the information you consent to share when you use our official website to connect with a third-party trading platform.

Personal information you share with third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information only for the purposes described in this Policy. All such activities comply with the applicable laws of Bangladesh.

The company will only handle, process, or transmit your data in compliance with the applicable laws of Bangladesh. We rely on the following legal bases for doing so:

• You have agreed to the company storing and processing your personal data. By submitting your information to the company, you also authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you’d like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may use your personal data, along with the applicable legal basis.

6. Sharing of Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analytics, and deliver related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include one or more digital trading platforms.

To enhance the client experience and improve our services, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In connection with a significant corporate transaction—such as the sale of the company, seeking investment, or securing a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

On our official website, we may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in line with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences to personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics for strategic planning.

There are two main types of cookies used on the site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends; they allow the site to recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

We may use cookies when necessary, in line with their intended purposes:

Cookies are blocked or have been deleted

If you wish to delete cookies or prevent them from being set, you can do so via your browser settings. Follow the links below for step-by-step guides for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent certain services and website features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as needed to perform the operations described in this policy. It may be kept longer where required by applicable laws, regulations, or our internal policies.

At your request and discretion, we may share your personal data with third-party trading platforms for 12 months. After this period ends, we will continue sharing it for a further 12 months only with your consent.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfer of personal data to third countries or international organizations

Where necessary to deliver our services and/or for security reasons, we may transfer personal data to third countries (outside your country) and to international organisations, using strict security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you can exercise your legal rights and remedies in all situations.

All residents of the EEA (European Economic Area) are protected by applicable data protection laws and safeguards.

• All data transfers take place within the EU’s legal jurisdiction and competence and comply with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2) through a legally binding and enforceable agreement.
• Data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, which set out the applicable conditions. The Clauses can be reviewed on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To learn more about the company’s specific security measures for protecting your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is safeguarded using advanced technical and organisational measures aligned with recognised best-practice standards. These safeguards help prevent unlawful or accidental destruction, as well as the loss or alteration of that data.

Although we follow rigorous, legally compliant, industry‑standard procedures for data protection, no system can guarantee that your personal data will always be completely error‑free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential loss or damage. This includes circumstances beyond our control, such as transmission errors, unauthorised third‑party access, or similar causes.

If we receive a lawful request from regulators or other competent authorities, we may be required to disclose your personal data to them. Once shared to comply with legal obligations, we cannot control how those authorities handle, store, or protect your personal data.

Any information sent over the internet, including personal information, may be intercepted and is not completely secure. Accordingly, the Company cannot guarantee the security of any data transmitted online, including through its official website.

11. Links to third-party websites

This website may include links that take you away from the official website to third-party applications or sites. These parties are not our affiliates, are outside our control, and our privacy policy does not apply to them. They maintain their own methods and priorities for collecting and processing personal data, and we do not verify, endorse, or accept responsibility for their activities. Please use these links at your own discretion.

Before sharing any personal information, always review the privacy policy of the company or service on its official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider, preferably through their official website or verified channels.

12. Policy Amendments

We may update or amend this policy at any time. We will provide notice of any changes via our official website and other appropriate channels. The revised Privacy Policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You retain full control and the final say over how any and all personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or restrict the scope and nature of any processing by us.

This page provides information relevant to EEA residents:

Your personal data is protected under the rights set out here. By emailing the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. All personal data we process is available to us and, as such, can be verified.

You can request your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process, beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under the Privacy Policy must not infringe the rights of others. The company may refuse or restrict access to personal data if providing such access would violate the rights or freedoms of another person.

Right to Rectify Errors

If any of your personal data is incomplete or inaccurate, you or the Company may correct it to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following situations: 1) if your data has been processed without your consent or beyond what the law allows; 2) if you ask us to remove your data and the Company has no legal duty to retain it; 3) if you object to any further processing by us, even if such processing is lawful and based on our or a third party’s legitimate interests; and 4) if we are legally required to delete your data.

The right to deletion may be overridden by legal obligations under EU or member state laws. The same applies where the data is necessary for the exercise of, or defence against, legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.

If you request that the use of your personal data be restricted, we will delete it unless one of the following applies: (1) applicable law in the European Union or any Member State requires us to retain it; (2) with your consent, it is needed to establish, exercise, or defend legal claims; or (3) it is necessary to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have given consent for its collection and processing by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. We may decline such a request if fulfilling it would infringe the rights or freedoms of another individual.

Right to object to data processing

While the Company may process data to pursue our legitimate interests or those of our third-party service providers, you have the right to object and request that such processing stop. However, this right does not apply where there is a compelling legal reason to continue processing, including the establishment, exercise, or defence of legal claims. In such circumstances, we may continue to process your personal data.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This will not apply retroactively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have designated regulatory and supervisory authorities to address such matters. You may lodge a complaint with any of these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be restricted by European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information electronically at no charge, unless doing so would conflict with applicable law or Section 13. We may charge a reasonable fee or decline requests that are unfounded, excessive, or repetitive.

To protect your data and ensure security, we reserve the right to request additional proof of identity if we have reasonable doubt about the identity of the individual making a personal data request.